Real World Review: 1 Year at Engauge

8th September 2011

I’ve officially hit the one year mark at Engauge, and more impressively in my head, the one year survival mark in the real world. It’s been quite a whirlwind of a year and I’ve learned more than I could ever write, but I’ll try to touch on some of my biggest lessons here so far.

Go big or go home. Don’t settle for good. Good doesn’t cut it in this business, great does. Push yourself everyday, ask why, innovate, go the extra mile and you just might find your job is easier and a little more rewarding along the way.

Don’t be afraid to ask for help. Yes, everyone is in over the their heads, but the good news is everyone is in over their heads. They get it. Your coworkers know why you are losing your mind and how to help you get back on your feet. It’s OK to admit defeat sometimes, you’ll feel much better when you have someone to watch you back and help you on the bad days.

Take a time out. One of the most rewarding things I’ve been able to do in the last year is spend one hour a week volunteering with an elementary reading program. I’m convinced I find more relaxation and learning during of the hour I spend not doing my job than I do for any time spent during after work hours.

Be a customer service expert. This extends beyond what we preach to our clients in the digital space and takes a role in everything you do. Put into your work, your relationships and your clients, everything you would expect from a waitress at your favorite restaurant.

Stay ahead of the curve. Learning didn’t end when I turned in my last final and that has to be one of my favorite roles in my job. Take time to read, to ask questions and to share ideas with anyone willing to listen. One of my favorite practices at Engauge are internal events like Technology Thursdays and Lunch Clubs where members from different departments simply share and debate on some of the latest trends, campaigns or work we may have produced.

Speak up. This one seems simple, but has probably been one of the most challenging tasks for this former shy girl over the past year. If you are interested in learning something new, working on a project you are passionate about or disagree with a coworker, have an open conversation. Sometimes raising your hand is the hardest step, but I’ve found the responses never seem to be quite as scary. Going back to my first learning: everyone wants to help.

I have been given far more than I ever could have imagined in my last year here at Enguage. I still find myself thinking “normal 23-year-olds should not be doing this at their jobs” on a weekly basis. I’m still learning. I don’t know a fraction of what some of the people I work with have taught me. I’ve found an industry I’m passionate about, a place I want to go every morning and I cannot wait to see where the next year takes me.

PS want to come work with me at my super amazing, badass agency? We’re hiring.

0 thoughts on “Real World Review: 1 Year at Engauge

  1. Jeff Hilimire

    Wow, if this is what you learned year one…I can’t wait for year two!  Great post, great reflection on an incredible year and props for rounding it out with a proper “badass”.

    Additionally…since when were you shy?! #dontbelieveit

  2. Kristen West

    I can testify for the shy Kaitlyn, this is why I’m shocked/entertained/lol’ing at the fact that you used the word badass. 🙂 Love it and Love you!

  3. Drew Hawkins

    I think the one thing that working at Engauge has broken me of is not being afraid to ask for help. Personally, I’m stubborn about trying to figure stuff out on my own. However, when we work with as many insanely smart people as we do, it’s silly not to ask for help. It’s a good environment to sharpen each other in. Congrats on a year!

  4. Samantha Burton

    Awesome! I am a newish Account Management Intern and love this company. Great to hear your story, and I’m definitely taking away some of this information to help make the most out of my internship.